Shipping & Returns

Shipping & Processing Times

Orders are processed Monday to Friday. Orders placed before 22:00 CET will be shipped the next business day. Any orders placed after this time will be dispatched on the following business day.

• EU Shipping: 2–5 business days (£5–£7)
• International Shipping: 6–8 business days (cost varies by country, calculated at checkout)

We ship via DHL or UPS, and you will receive a tracking number via email once your order has been dispatched.

Orders over £200 qualify for free shipping.

 

Duties & Taxes

CMMTTD is not responsible for any taxes, duties, or customs fees imposed by the destination country. Buyers are responsible for understanding and complying with local import regulations, including any additional charges.

UK Customs Duties

Orders over £135 shipped to the UK may be subject to customs duties, VAT, or other taxes in accordance with UK customs policies.

 

Returns

You may return your purchase within 15 days of receipt for a refund or exchange. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

To initiate a return, please email us at hello@cmmttd.com with your order number and reason for return. We will provide you with a return authorization and instructions on how to send the item(s) back.

Please note that the customer is responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Refunds

Once we receive your return, we will inspect it and notify you of its status. If approved, a refund will be issued to your original payment method. Refunds may take up to 10 business days to appear, depending on your bank or credit card issuer.

Exchanges

If you’d like to exchange an item for a different size or color, please email hello@cmmttd.com with your order number and exchange request. We will provide return authorization and shipping instructions.

Once we receive your return, we will inspect it and send your exchange item at no additional shipping cost.